Terms and Conditions

1) Introduction

Welcome to CapillaryIQ. These Terms and Conditions (“Terms”) govern your use of our website, diagnostic tools, and communication services (“Services”). By accessing or using our Services, you agree to comply with these Terms. If you do not agree, you may not use our Services.

2) Use of Services

• You must be at least 18 years old to use our Services.
• You agree to provide accurate, current, and complete information when registering or requesting a demo.
• You may not use our Services for any unlawful or unauthorized purpose.

3) Medical Disclaimer

CapillaryIQ provides diagnostic support tools designed for use by healthcare professionals.

• Our Services do not replace clinical judgment, diagnosis, or treatment provided by licensed medical providers.
• Any information provided by CapillaryIQ is for professional reference only and must be validated by qualified medical personnel.
• Patients should always consult with licensed healthcare providers regarding medical conditions and treatment decisions.

4) A2P Messaging & Communications

5) Intellectual Property

All content on our website, including text, images, logos, and software, is the property of CapillaryIQ or its licensors. You may not copy, reproduce, distribute, or modify our content without prior written permission.

6) User Responsibilities

• Do not misuse or attempt to interfere with the proper functioning of our Services.
• Do not upload, transmit, or share any malicious code, viruses, or harmful data.
• Do not use our Services in violation of healthcare regulations, privacy laws, or third-party rights.

7) Limitation of Liability

CapillaryIQ provides its Services “AS IS” and makes no warranties regarding accuracy, reliability, or completeness.

We are not liable for any medical decisions, outcomes, or damages arising from reliance on our tools. To the maximum extent permitted by law, CapillaryIQ shall not be liable for indirect, incidental, or consequential damages.

8) Data Protection & Privacy

Your use of our Services is also governed by our Privacy Policy. We comply with HIPAA, GDPR/UK GDPR, and applicable A2P/TCPA messaging regulations where required.

9) Third-Party Services

Our Services may integrate with third-party providers (e.g., Twilio for SMS, hosting, analytics). We are not responsible for the terms, practices, or reliability of third-party services.

10) Termination

We may suspend or terminate your access if you violate these Terms or applicable laws. You may discontinue use at any time.

11) Governing Law

These Terms are governed by the laws of Washington State, United States, without regard to conflict of law principles.

12) Changes to Terms

We may update these Terms periodically. Updates will be posted here with the revised “Last Updated” date. Continued use of Services after updates indicates acceptance.

13) Contact Us